People

You have an online aspect to your business. Your business model is such that you require expertise support with the different factions of your business, your sales funnel, and your administration. So who manages all this?
Do you have a person in place to liaise with these other support services? If not, an option for you is to hire an OBM.
Rather than the headache of trying to deal with developers, designers, VAs, business development specialist, SEO expert, etc., etc. an OBM will take over that shift, and be your right hand (wo)man.
The hours and hours of communication, emails, messages, calls etc can be combined into a manageable process whereby you deal with one person, possibly in one location.
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